Information We Collect

Personal Information

When you enroll in our operational budgeting programs or contact us for information, we collect personal details that help us provide better educational services. This includes your name, email address, phone number, and business background information.

We also gather information about your professional experience with budgeting and financial planning. This helps us tailor our learning modules to match your current skill level and business needs.

Learning Analytics

Our learning platform tracks your progress through budgeting modules, time spent on different topics, and areas where you might need additional support. This information never gets shared with employers or used for purposes beyond improving your learning experience.

How We Use Your Information

Your personal information serves specific purposes in delivering quality operational budgeting education. We use it to create personalized learning experiences, provide technical support, and keep you informed about program updates.

Educational Services

We personalize your learning journey based on your background and goals. If you're new to budgeting, we'll recommend starting with foundational modules. For experienced professionals, we might suggest advanced forecasting techniques or industry-specific budgeting challenges.

• Customizing course content based on your experience level and industry
• Providing personalized feedback on budgeting exercises and case studies
• Connecting you with study groups of similar backgrounds or interests
• Offering additional resources for topics where you need extra practice
• Scheduling one-on-one mentoring sessions when requested

Communication and Support

We'll contact you about program schedules, assignment deadlines, and new learning resources. Our support team uses your information to resolve technical issues and answer questions about budgeting concepts covered in the curriculum.

Information Sharing and Third Parties

ardeniuslavo does not sell your personal information to marketing companies or data brokers. We work with carefully selected service providers who help us deliver our educational programs, and they're required to protect your information with the same standards we maintain.

Educational Partners

Some of our budgeting case studies come from partnerships with Australian businesses. When you work on these real-world projects, partner companies may see your first name and general feedback, but never your contact information or detailed personal data.

Technology Providers

Our learning platform uses cloud services for video hosting and discussion forums. These providers process your information only as needed to deliver these services and cannot use it for their own purposes.

• Video conferencing platforms for live budgeting workshops and Q&A sessions
• Cloud storage services for course materials and your submitted assignments
• Email services for sending program updates and deadline reminders
• Payment processors for handling course fees and installment payments

Your Privacy Rights

Under Australian privacy laws, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights through our student portal or by contacting our support team directly.

Making Privacy Requests

To access, correct, or delete your information, log into your student portal and visit the Privacy Settings section. For more complex requests or if you need assistance, email our privacy team at privacy@ardeniuslavo.com with your full name and student ID.

We'll respond to most requests within five business days. For deletion requests, we'll remove your personal information within 30 days, though we may keep anonymized learning analytics to improve our programs for future students.

Data Security and Protection

We protect your information using industry-standard security measures. Our systems encrypt data during transmission and storage, and we regularly update our security protocols to address new threats.

Technical Safeguards

All personal information travels through encrypted connections, and our databases use advanced encryption for stored data. Access to student information is limited to staff members who need it for educational support, and all access gets logged and monitored.

Data Retention

We keep your enrollment and progress information for three years after program completion to provide transcripts and verify your educational achievements. Financial records are retained for seven years to meet Australian tax requirements.

• Course completion certificates and transcripts: Maintained permanently
• Assignment submissions and feedback: Deleted after two years
• Discussion forum posts: Anonymized after one year
• Technical support conversations: Deleted after six months

International Transfers

Some of our cloud services store data in secure facilities outside Australia, including servers in Singapore and the United States. These providers meet strict privacy standards and are required to protect Australian residents' personal information according to local privacy laws.

Cookies and Website Analytics

Our website uses cookies to remember your login status and learning preferences. We also use analytics tools to understand how students navigate through course materials and identify areas where we can improve the learning experience.

Essential Cookies

These cookies are necessary for the learning platform to function properly. They remember your login status, course progress, and accessibility settings. You cannot opt out of essential cookies if you want to use our educational platform.

Analytics and Improvement

We use website analytics to see which budgeting topics generate the most questions and where students spend additional time reviewing materials. This information helps us update course content and create better explanations for challenging concepts.

You can disable analytics cookies through your browser settings without affecting your ability to access course materials or submit assignments.